Dony88's Terms and Conditions

01 General Introduction

Dony88 (dony88.org) is a trusted online gaming and Sports Betting platform in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between dony88 and all its users. By accessing, registering on, or using any service on the dony88 platform, you are considered to have automatically agreed to these Terms.

These Terms are available in both Bengali and English. In the event of any interpretive conflict, the English version shall prevail. dony88 reserves the right to update these Terms at any time, and users will be duly notified of any significant changes.

02 Account Registration & Verification

To register on dony88, you must provide accurate and truthful information. Accounts created with false information may be closed at any time, and any balance in such accounts may be forfeited. Each individual may only operate one account.

The mobile number or email address you provide at registration will be verified. As part of the KYC (Know Your Customer) process, a copy of your National ID card or passport may be required. Verification is typically completed within 24 hours.

• Only one account may be created per phone number and email address.
• You must provide your full legal name, date of birth, and address accurately at the time of registration.
• It is the user's sole responsibility to keep their account password completely confidential.
• Please contact our support team to make any changes to your account details.
• Transferring or selling your account is strictly prohibited.

03 Age Verification & Eligibility Requirements

Dony88 is a responsible gaming platform. Our services are strictly for adults aged 18 and above. Minors are completely prohibited from registering or using the platform. If there is any doubt about a user's age, we reserve the right to request proof of age verification at any time.

A note for parents — please be vigilant in ensuring that underage members of your household cannot access dony88 or any other online gaming platform. The use of parental control software is strongly recommended.

04 Deposit & Withdrawal Policy

Dony88 currently supports transactions via Mobile Banking, Nagad, Rocket, and USDT (TRC20/ERC20). All deposits and withdrawals are processed securely and quickly. The minimum deposit amount is BDT 300, and a minimum threshold also applies for withdrawals.

• Deposits are generally credited to your account instantly.
• Withdrawals are typically processed within 15–30 minutes.
• KYC verification must be completed before making a withdrawal.
• A daily withdrawal limit applies — contact the support team for details.
• Withdrawals can only be made to a registered payment method.
• Withdrawals to third-party accounts are strictly prohibited.
• Dony88 may temporarily suspend withdrawals in the case of suspicious transactions.

Dony88 does not charge any transaction fees; however, your mobile banking provider may apply their own charges. For USDT transactions, network gas fees may apply as determined by the blockchain network.

05 Bonus & Promotional Offers

Dony88 offers its members a variety of bonuses and promotional offers. Each bonus comes with its own terms and wagering requirements. It is strongly recommended that you read all relevant conditions carefully before claiming any bonus.

• The welcome bonus is available to new members only and applies once per account.
• Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
• Wagering requirements typically range from 10x to 30x the bonus amount.
• Once a bonus expires, any unused bonus funds will be automatically forfeited.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Any attempt to abuse bonuses or exploit the system will result in account closure.

06 Betting & Gaming Rules

All betting and gaming activities on dony88 are governed by specific rules. Odds in Sports Betting are subject to change, and if an event is cancelled, the stake for that bet will be refunded. Casino games are powered by certified RNG technology.

• Each bet has a set minimum and maximum amount.
• Once a bet is confirmed in live betting, it cannot be changed.
• If a game is interrupted due to a technical issue, all bets placed in that round will be voided.
• Any winnings obtained by exploiting a game error or bug will be forfeited.
• Betting using match-fixing or insider information is strictly prohibited.

07 Prohibited Activities

Certain activities are strictly prohibited on the dony88 platform in order to maintain fairness and security. Violations of these prohibitions will result in permanent account closure, and legal action may be taken where applicable.

• Creating multiple accounts under the same identity.
• Fraudulently exploiting the bonus system.
• Using the platform for money laundering or handling illegally obtained funds.
• Any attempt at hacking, phishing, or any form of cyberattack.
• Stealing another user's information or gaining unauthorized access to their account.
• Placing bets using bots or automated software.
• Claiming withdrawals or bonuses using false information.

08 Account Suspension & Closure

Dony88 reserves the right to suspend or permanently close any account at any time and for any reason. In most cases, users will be warned and given an opportunity to respond before any action is taken.

• Users may also voluntarily submit a request to close their own account.
• Users will be given the opportunity to withdraw their verified balance before an account is closed.
• The balance of an account closed due to a terms violation may be forfeited.
• A maintenance fee may apply to accounts that have been inactive for an extended period (generally 12 months).

09 Responsible Gaming

Dony88 believes gaming is a form of entertainment, not a source of income. We actively promote responsible gaming and are committed to helping prevent problematic gambling behavior.

• Self-Exclusion: the option to lock your account for a specified period.
• Deposit Limit: Set a daily, weekly, or monthly deposit cap.
• Betting Limit: restricting the amount you can bet within a defined period.
• Reality Check: periodic reminders to review your gaming time at regular intervals.
• Cooling-Off Period: Take a break of between 24 hours and 30 days.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View the page.

10 Privacy & Personal Information

Dony88 treats the protection of your personal data as a top priority. We use SSL encryption to keep all information secure. Your data is never sold to third parties.

• Information provided during registration is used solely for account management purposes.
• Payment information is always stored in encrypted form.
• Information may be disclosed to authorities where required by legal obligation.
• You may request deletion of your data; however, certain information may be required to be retained due to legal obligations.

To learn more, visit our Privacy Policy Read the page.

11 Dispute Resolution Process

For any dispute or complaint, please contact our customer support team first. We always aim for a prompt and fair resolution. The support team will respond to your complaint within 72 hours.

• Step 1: Notify the support team via live chat or email.
• Second Step: The support team will review the matter and provide a resolution.
• Third Step: If you are not satisfied with the resolution, escalate the matter to senior management.
• Final Step: If both parties agree, the matter will be resolved through independent mediation.

12 Terms Updates & Amendments

Dony88 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, registered users will be notified via email or SMS. Continued use of the platform following any update will be considered acceptance of the revised Terms.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. On any legal matter relating to these terms, dony88's decision shall be considered final.